Effective Date: January 1, 2025
Last Updated: August 10, 2025

Property-Lok™ provides Platform Access, a Software-as-a-Service (SaaS) platform for identifying, locating, and tracking missing personal property. This Privacy Policy explains how we collect, use, and protect information from individuals who use our Services.

1. Information We Collect

We collect the following categories of information:

1.1 Information You Provide

  • Account details: name, email address, and password.
  • Payment information: billing address, payment method (processed by our third-party payment provider).
  • Support communications: messages, tickets, and emails you send to our support team.

1.2 Information Collected Automatically

  • Usage data: email address, property found history from a search request, and the number of search requests.
  • Device and connection data: IP address.
  • Cookies and similar technologies: Not used.

1.3 Third-Party Data

  • Information you select to receive from those who identify your property from their search requests and any additional information they choose to report.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service.
  • Process transactions and send related communications.
  • Respond to inquiries and provide customer support.
  • Send you important administrative updates and service notifications.
  • Detect, prevent, and address technical issues, fraud, or abuse.
  • Comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share your information in these circumstances:

  • Service Providers: with vendors and contractors who perform services for payment processing.
  • Legal Requirements: if required by law, court order, or governmental authority.

4. Data Retention

We retain your information for as long as necessary to provide the Service and comply with legal obligations. When no longer needed, data is securely deleted or anonymized.

5. Your Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your data.
  • Object to certain processing activities.
  • Request data portability.

You can exercise these rights by contacting us. See Section 9 (Contact Us) for contact options.

6. Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no online service can guarantee 100% security.

7. International Transfers

If you access the Service from outside the United States, your information may be transferred to and processed in countries with different data protection laws.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date. If changes are significant, we will notify you when you log into your account.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us using the “Contact Us” link on www.property-lok.org or by writing us at:

Horizons of Liberty, LLC., DBA Property-Lok™ 
P.O. Box 1466 Cedar Park, TX 78630